NDIS Audit
Recertification after 3 years of Registration

NDIS Audit

Recertification after 3 years of Registration

Registered NDIS Providers must undergo

Stage 1 and 2 audits every three years to renew their registration certificate. However, newly registered NDIS Providers that fit into the certification assessment category are required to undertake surveillance audits every 18 months.

The recertification and re-verification activities include reviewing the previous mid-term audit reports and considering the management system's performance over the recent NDIS provider certification cycle. During the recertification and re-verification, AAA certification services will evaluate the continued fulfilment of all NDIS Practice Standards requirements and confirm the continued conformity and effectiveness of the NDIS provider's policies, procedures, and practices.

Our auditors will verify the following items during the recertification or re-verification audits:

  • Information and evidence about conformity to all requirements of the applicable management
  • Effectiveness of the service and its continued appropriateness for meeting the conditions of registration of the NDIS provider
  • Demonstrated commitment to maintaining the effectiveness and improvement of the service to enhance the overall performance
  • Internal auditing and management review
  • Management responsibility for the clients' policies
  • Complaint handling
  • A  review of actions taken on nonconformities identified during the previous Audit
  • Review of any changes
  • Interview with staff and participants to ensure compliance
  • The ability and adequacy of resources to deliver service in the relevant registration groups.
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NDIS

Frequently Asked Questions

It depends on the type of Audit you need, your audit readiness, and the size of your company. Before the Audit commences, there is a preparation process, such as providing the required documents. Once the documentation is complete, you will be assigned an auditor and an audit date. The Audit will usually take 1 to 2 days or 3 to 4. Once the Audit is completed, we will have a 2-to-4-week period to finalise your audit report and submit it to the NDIS Commission for approval.

The cost of an audit depends on how much work we must do to assess your company against the NDIS Practice Standards. Prices vary based on the following:


  • The registration group delivered and associated modules
  • Audit type
  • The number of staff
  • The number of participants you provide services to
  • The number of sites that you have

We are happy to provide a free, no-obligation quote, so feel free to book a call or email us via our website. Please have your initial Scope of Audit document ready when you contact us. Link

The initial scope of the Audit summarises the registration requirements that apply to your company. The NDIS Commission provides it after you have completed your registration application. It will outline whether you require verification or certification, an Audit, and what your company needs to demonstrate to comply with the relevant NDIS Practice Standards. You can upload this document to our website using the Link when it is ready.

The NDIS Commission Website has excellent information and resources that will help you to understand how an Audit can be conducted; see the Link below: https://www.ndiscommission.gov.au/providers/registered-ndis-providers/provider-obligations-and-requirements/understanding-what#paragraph-id-1213

The report goes through multiple review stages. It will be sent out within 2 weeks for a verification audit and within 4 weeks for a provisional or certification.

Your registration begins from the date the NDIS Commission registers you. NDIS registration runs on a 3-year timeline, meaning you will need to undergo an audit to renew your registration every 3 years. This ensures that you continue to adhere to the NDIS Practice Standards. Note: There may be audits in between depending on your company application ( e.g., Midterm audits or registration conditions after a Provisional audit).