NDIS Audit
Provisional Certification

NDIS Audit

Provisional Certification

An NDIS provider will be subject to a provisional audit in case of:

  • Has applied for registration that is subject to the certification assessment method and
  • It is a new provider that has developed systems and processes to deliver NDIS support and services but has not yet commenced service delivery.
  • Stage 1 audit (off-site): Review all the relevant documents and qualifications to ensure the provider is ready to provide NDIS services to clients.
  • Stage 2 audit (initial Audit) has the following modifications to reflect that the provider did not start the service delivery, which can be found through:
    • The following collection of audit evidence methods is not applicable: no information directly from participants, now families, friends, carers, nominees and/or independent advocates ( with participant consent).
    • The customer needs to undergo full certification within 18 months of registration.
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NDIS

Frequently Asked Questions

It depends on the type of Audit you need, your audit readiness, and the size of your company. Before the Audit commences, there is a preparation process, such as providing the required documents. Once the documentation is complete, you will be assigned an auditor and an audit date. The Audit will usually take 1 to 2 days or 3 to 4. Once the Audit is completed, we will have a 2-to-4-week period to finalise your audit report and submit it to the NDIS Commission for approval.

The cost of an audit depends on how much work we must do to assess your company against the NDIS Practice Standards. Prices vary based on the following:


  • The registration group delivered and associated modules
  • Audit type
  • The number of staff
  • The number of participants you provide services to
  • The number of sites that you have

We are happy to provide a free, no-obligation quote, so feel free to book a call or email us via our website. Please have your initial Scope of Audit document ready when you contact us. Link

The initial scope of the Audit summarises the registration requirements that apply to your company. The NDIS Commission provides it after you have completed your registration application. It will outline whether you require verification or certification, an Audit, and what your company needs to demonstrate to comply with the relevant NDIS Practice Standards. You can upload this document to our website using the Link when it is ready.

The NDIS Commission Website has excellent information and resources that will help you to understand how an Audit can be conducted; see the Link below: https://www.ndiscommission.gov.au/providers/registered-ndis-providers/provider-obligations-and-requirements/understanding-what#paragraph-id-1213

The report goes through multiple review stages. It will be sent out within 2 weeks for a verification audit and within 4 weeks for a provisional or certification.

Your registration begins from the date the NDIS Commission registers you. NDIS registration runs on a 3-year timeline, meaning you will need to undergo an audit to renew your registration every 3 years. This ensures that you continue to adhere to the NDIS Practice Standards. Note: There may be audits in between depending on your company application ( e.g., Midterm audits or registration conditions after a Provisional audit).